Massage Cancellation Policy

Due to the high demand and large time commitment of massage appointments we ask that you give 24 hours notice of cancellation. We have laid out the following policy regarding late cancellations or no shows for massage appointments.

  • The first instance of a late cancellation or no show we will not charge any penalty.
  • After the first instance of a late cancellation or no show, we will require a credit card number be kept on file or pre payment with us before scheduling another massage session.
  • Any late cancellation or no show after the first instance will result in the full cost of the massage being charged to the card on file.

Our goal with this policy is to give everyone the benefit of the doubt and avoids punishing those that have not missed any appointments, while protecting our business from the cost of repeated missed appointments.